St Leger Homes of Doncaster
Customers Own Improvements

Customers Own Improvements

Tenant Improvements

Before starting any improvements to your council house it is important to check whether you need our permission.

Do I need permission?

Some minor improvements will not require our permission, if you comply with our specifications and conditions. Please click the following links;

  Conditions

 

  1. This work must be carried out at your own expense
  2. Any remedial work or damage arising from the work carried out under this permission must be made good at your own expense
  3. St. Leger Homes will not be liable for any costs or fees for this application
  4. All materials must be new and comply with British Standards
  5. The completed work must be to St. Leger Homes satisfaction
  6. Work carried out to the fabric of the property; The work area may have asbestos containing material, please email COI@stlegerhomes.co.uk for an asbestos report if you require a new one. The tenant must request a copy on behalf of the contractor before work commences. Any work carried out in these areas must be completed by a contractor in compliance with the Control of Asbestos Regulations 2012. You must provide a method statement/plan of work: some work with asbestos can only be carried out by a licensed asbestos contractor and in these cases you must provide a copy of this licence, any notifications made to the HSE, waste certificates and air monitoring certificates   

Specifications

  1. Acoustic underlay must be fitted          
  2. Door thresholds must be fitted
  3. Expansion gap must be left around skirting
  4. All laminate flooring must be removed on termination of your tenancy
  5. All areas where flooring has been fitted must be made good
  6. If St Leger Homes or an appointed contractor needs to undertake a repair or improvement that requires the removal and refitting of your flooring, this work must be carried out at your own expense                    
permission not needed

Conditions

  1. Work carried out to the fabric of the property; The work area may have asbestos containing material, please emailCOI@stlegerhomes.co.uk for an asbestos report if you require a new one.The tenant must request a copy on behalf of the contractor before work commences. Any work carried out in these areas must be completed by a contractor in compliance with the Control of Asbestos Regulations 2012. You must provide a method statement/plan of work: some work with asbestos can only be carried out by a licensed asbestos contractor and in these cases you must provide a copy of this licence, any notifications made to the HSE, waste certificates and air monitoring certificates.
  2. All work must be carried out by a recognised utility company
  3. Any remedial work or subsequent damage arising from work carried out under this agreement must be made good at your expense 
  4. The completed work must be to the satisfaction of St. Leger Homes of Doncaster
  5. St. Leger Homes of Doncaster will not be liable for any costs including fees in pursuing this application
  6. Under this agreement, when work is completed and accepted as satisfactory, St. Leger Homes of Doncaster will, on behalf of Doncaster Council, carry out maintenance work where feasible only, after all warranties have elapsed.
  7. Under this agreement neither St. Leger Homes of Doncaster nor the Council will take responsibility for the renewal or replacement. The renewal or replacement shall be the responsibility of the tenant in meeting the full costs if it is beyond economical repair or parts are no longer available

 

Conditions

  1.  This work must be carried out at your own expense
  2. Any remedial work or damage arising from the work carried out under this permission must be made good at your own expense
  3. St. Leger Homes will not be liable for any costs or fees for this application
  4. All materials must be new and comply with British Standards
  5. The completed work must be to St. Leger Homes satisfaction
  6. Work carried out to the fabric of the property; The work area may have asbestos containing material, please email  COI@stlegerhomes.co.uk for an asbestos report if you require a new one. The tenant must request a copy on behalf of the contractor before work commences.  Any work carried out in these areas must be completed by a contactor in compliance with the Control of Asbestos Regulations 2012. You must provide a method statement/plan of work: some work with asbestos can only be carried out by a licensed asbestos contractor and in these cases you must provide a copy of this licence, any notifications made to the HSE, waste certificates and air monitoring certificates

Specifications

  1. Coving or mouldings must be plaster or wood (for fire reasons, not polystyrene)

Conditions

  1.  This work must be carried out at your own expense
  2. Any remedial work or damage arising from the work carried out under this permission must be made good at your own expense
  3. St. Leger Homes will not be liable for any costs or fees for this application
  4. All materials must be new and comply with British Standards
  5. The completed work must be to St. Leger Homes satisfaction
  6. Work carried out to the fabric of the property;  The work area may have asbestos containing material, please email COI@stlegerhomes.co.uk for an asbestos report if you require a new one. The tenant must request a copy on behalf of the contractor before work commences.  Any work carried out in these areas must be completed by a contractor in compliance with the Control of Asbestos Regulations 2012.  You must provide a method statement/plan of work: some work with asbestos can only be carried out by a licensed asbestos contractor and in these cases you must provide a copy of this licence, any notifications made to the HSE, waste certificates and air monitoring certificates.

Specifications

  1.  Shelving must be removed on termination of your tenancy
  2. All areas must be made good, holes filled and restored to original condition

 

Conditions

  1. Please note: If you live in a flat you cannot have permission to change the front door to your flat for fire safety reasons
  2. This work must be carried out at your own expense
  3. Any remedial work or damage arising from the work carried out under this permission must be made good at your own expense
  4. St. Leger Homes will not be liable for any costs or fees for this application
  5. All materials must be new and comply with British Standards
  6. The completed work must be to St. Leger Homes satisfaction
  7. Work carried out to the fabric of the property;  The work area may have asbestos containing material, please email COI@stlegerhomes.co.uk for an asbestos report if you require a new one. The tenant must request a copy on behalf of the contractor before work commences.  Any work carried out in these areas must be completed by a contactor in compliance with the Control of Asbestos Regulations 2012.  You must provide a method statement/plan of work: some work with asbestos can only be carried out by a licensed asbestos contractor and in these cases you must provide a copy of this licence, any notifications made to the HSE, waste certificates and air monitoring certificates   

Specifications                  

  1. Internal doors may be fitted to your taste with the door furniture of your choice
  2. Hinges must be sufficient to hang the type of door that you are fitting
  3. Doors must not open onto light switches, radiators, heating controls, kitchen units or cookers
  4. Architrave and surrounding areas must be made good

Conditions

  1. This work must be carried out at your own expense
  2. Any remedial work or damage arising from the work carried out under this permission must be made good at your own expense
  3. St. Leger Homes will not be liable for any costs or fees for this application
  4. All materials must be new and comply with British Standards
  5. The completed work must be to St. Leger Homes satisfaction
  6. Work carried out to the fabric of the property;  The work area may have asbestos containing material, please email COI@stlegerhomes.co.uk for an asbestos report if you require a new oneThe tenant must request a copy on behalf of the contractor before work commences.  Any work carried out in these areas must be completed by a contractor in compliance with the Control of Asbestos Regulations 2012.  You must provide a method statement/plan of work: some work with asbestos can only be carried out by a licensed asbestos contractor and in these cases you must provide a copy of this licence, any notifications made to the HSE, waste certificates and air monitoring certificates. 
  7. If your water company cannot fit a meter at this address for any reason you must inform St. Leger Homes.   

Specifications

Work must be carried out by the relevant water authority for your area (Yorkshire Water or Severn Trent).

However for the following improvements you will have to complete a Customer Own Improvements Enquiry form: 


  • Garage / Car port
  • Satellite installation
  • Sheds / Greenhouses
  • Fencing & gates (not open plan)
  • Patios / Decking / Paving
  • Hard standing & dropped kerb
  • Porch / Canopy / Conservatory
  • External doors 
  • CCTV and impact accessement 
  • Kitchen
  • External Doors & Windows
  • Solar Panels
  • Boiler / Heating system

Whilst this is not a complete list it gives an indication as to the types of work that will require permission and those that won't.

How to apply for Own Improvement

 

Applying for permission is free, easy and can be done in several ways.


  • Try our St. Leger smart APP, you can add a photo of where you want to carry out work.
  • Complete and return our enquiry form. Documents available to the right.
  • Contact our Customer Own Improvement Team who will take an enquiry over the phone.
  • Call into your local St. Leger office and complete an enquiry form.

 

Once we have received your enquiry your request will be considered.  This might involve one of our inspectors visiting your home to discuss your plans with you.

You will be notified of our decision along with any conditions that are attached to the permission.  If permission is not granted, you can appeal through our complaints process.

You should not start any improvements or alterations until we have confirmed you can do so.

Planning permission, Permitted Development and Building Regulations

 

Sometimes the improvements you want may require planning permission, adherence to building regulations or confirmation that it falls within your permitted development rights.        

These are administrated by Doncaster Council and may incur a charge.  For more information please visit - Planning Portal - The UK Government's online planning and building regulations resource

Awards

Contact

St Leger Court
White Rose Way
Doncaster
DN4 5ND
Tel: 01302 862862
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