If you want to report a repair on-line you now need to do this using the My Access tenant portal. It's now quicker and easier as you no longer have to tell us all your address and contact information.
Simply click on the “Report a Repair” button on our home page or the “My Access” button on the top of our website as shown below.
The “My Access” portal lets you to report repairs, check rent and stay in touch with progress on your enquiries.
Already a “My Access” member? Log in now and report your repair.
Not yet a member? Register now for “My Access”.
Registration is quick and easy and you can start to use My Access straight away.
To register for My Access you will need your Tenancy Reference number which you can find on your rent statement and your date of birth. Once you have registered you will immediately receive an automated response to the email you provided so that you can start using the My Access service right away.