Need help with housing?
Whether you want to explore your options for the future, plan a house move or need help in a crisis, our team is here to support.
If you are worried about losing your home or want to plan for the future, try the tools and resources available in our Prevention Toolkit. Learn more about your rights and responsibilities, and options going forward via our free online advice portal - AdviceAid
If you have nowhere safe to sleep tonight or are worried about someone sleeping rough, visit our 'I'm homeless tonight' page for support.
If you're a landlord, agent or another professional explore our dedicated pages.
Visit our FAQs to learn the answers to the most frequently asked questions about working with our service.
Prevention Toolkit
Visit our Prevention Hub for tools and resources you can use to find out what next steps you can take and how you can address your housing challenges so they don't escalate to homelessness.
AdviceAid
Try our free 24/7 digital advice service to help you sort housing issues and stop problems escalating.
I'm homeless tonight
If you have nowhere safe to sleep tonight, contact us.
I'm worried I might lose my home
Explore the next steps you can take to address your housing situation before it escalates further and find out how to prepare for an assessment with our service.
The Duty to Refer - Advice for Professionals
Are you a professional looking for advice? Do you have concerns about someone being homeless or at risk of homelessness? Learn about how Homelessness is Everyone's Business, the Duty to Refer and how you can help someone in addressing their housing needs.
Housing Solutions - for Landlords and Agents
Find out more about how we can work together to achieve great outcomes.
St Leger Lettings
Explore privately rented properties to rent and find out more about our in-house lettings agency.
Doncaster HomeChoice
Find out more about the Housing Register, Bidding, Allocation of Social Housing, Mutual Exchange and more
SLHD Tenant & Need Support or Want to Get Involved?
Visit our Advice & Support pages to learn more
City of Doncaster Council's Website
Find and access other support - Adult Social Care, Children's Services, Environmental Health & Enforcement, Waste Management, Your Place for Your Family, the Wellbeing Team and more.
Frequently Asked Questions
Prepare for triage and assessment, find out more about what to expect from emergency accommodation and learn how we discharge our legal duties by exploring our FAQs.
Contact
By Telephone: 01302 736000 Monday to Friday 08:30am - 4:30pm.
By Email: housingoptionsteam@doncaster.gov.uk Monday to Friday 8:30am – 5pm.
To Refer: dutytorefer@doncaster.gov.uk Monday to Friday 8:30am – 5pm.
Or visit us in person in the One Stop Shop at The Civic Building in Doncaster, Waterdale, DN1 3BU during opening hours Monday - Friday between 8.30am - 3.30pm.
Emergencies: If you are homeless outside of these hours, contact 01302 737199.