This year we continued to prioritise the wellbeing of our customers and made sure people had access to the support and help they need to live a comfortable life, safely in their homes.
Some of our highlights include our work on tackling anti-social behaviour carried out by our dedicated Safeguarding and Anti-social Behaviour team. They dealt with 1,095 cases during 2024/25 to keep you and your communities safe. Of those cases 1,075 were resolved during the year with the team finding amicable resolutions to the majority. Where those resolutions were more difficult to find, we took legal action for 92 cases which resulted in actions such as evictions.
Our Tenancy Support Team were instrumental to supporting customers. Over the year the team had a strong focus on supporting customers to make sure they received Pension Credit and benefits they were entitled to with over £700,000 in payments being received for customers across Doncaster.
From the 1,641 referrals into our Tenancy Sustainability team, 99% of customers were still in their tenancies six months after our support had ended. This is a great example of what we can achieve when we work together with customers.
Information and support
You can find more information and support on our website at the following links:
- Tenancy Support - Here you can find anything from mental health support, to pension credit guidance and claiming benefits
- World of Work - If you're a tenant looking for opportunities into employment, you can find our next enrolment date here