Welcome to our Annual Review for 2024/25. Here we will look back at some of our key work and achievements during the period from 1 April 2024 to 31 March 2025 – and celebrate the difference this has made for our customers!
We’ve split our Annual Review into four themes: Homes, People, Communities and Partnerships.
You can use the links below to go to each section where you can read more about the work we have done on each of these themes and watch some short videos showing our highlights from the past year. These videos are introduced by our Executive Management Team and feature colleagues and customers from across the city who will tell you all about the work we have done and the improvements we have delivered.
We hope you enjoy reading and watching our Annual Review 2024/25.
Milcah Walusimbi, Tenant Board Member
“This Annual Review outlines the incredible hard work the whole organisation does on a day-today basis to provide the best possible service for customers, and looks back on our performance and service delivery over the last financial year.”
Dave Wilkinson, Chair of the Board
“Over the year our teams achieved some significant milestones whilst facing tough challenges and you’ll see these highlights throughout this Annual Review. You’ll hear first-hand from customers and staff about how our people have made a positive impact on their lives.”
Read the full version of our Annual Review 2024/25 here
This is also included with the Summer 2025 issue of our tenants' magazine HouseProud.
Read our Annual Review 2024/25