Our Corporate Plan 2024-29

Corporate Plan 2024 29
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We have now launched our Corporate Plan for 2024-29 which sets out how we will continue to improve services for customers over the next five years.

The plan, which was created collaboratively with tenants and colleagues, outlines our strategic direction for the coming years.

It is divided into four main themes – People, Homes, Communities and Partnerships.

People focuses on the aim of ‘getting it right for our customers and staff’.

Homes focuses on the aim of ‘providing good quality, safe homes at a rent you can afford’.

Communities focuses on the aim of ‘helping to build communities, not just houses’.

Partnerships focuses on the aim of ‘working with others to deliver Doncaster’s “thriving people, places and planet” ambitions’.

These four themes will help make sure we prioritise the things that our customers, stakeholders and staff members have said matter the most to them following extensive consultation.

Our Corporate Plan also shows our commitment to reaching the following targets by 2029:

  • At least 94% of our homes are thermally efficient with an Energy Performance Certificate (EPC) rating of C or above – meaning homes are warm and comfortable to live in
  • Homes are safe for customers and their families, with no home having the highest level ‘category 1’ damp and mould hazards
  • At least 80% of customers who make complaints about antisocial behaviour are satisfied with the way it is handled, helping to improve the safety of local neighbourhoods
  • We will provide 16 shared accommodation homes for 32 young care leavers, providing support for people as they take their first steps toward independent living.

You can read the full document here.