Severe weather conditions can lead to an increased number of gas central heating repairs, many due to the external condensate pipes on gas combination/condensate boilers freezing up.
Making a few simple checks yourself can often get your boiler working again; ensure you have a warm home; and prevent any burst water pipes.
We have information here about how to:
You can always contact our Customer Access Team for advice, any time, day or night, 365 days per year – we never close!
We have 24 hours, in winter months, to respond to repairs which result in complete loss of heat and hot water.