St Leger Homes of Doncaster

Annual Review for 2016/17

Welcome to our Annual Review for 2016/17, focussing on our performance and achievements which have delivered for tenants over the last twelve months.

The Annual Review outlines what has been a positive year for St Leger Homes. Here are some of the highlights:

  • Two national award wins 
  • Two local award wins
  • Overall customer satisfaction scores at 91% – amongst the best in the country, compared to other housing companies
  • Rent arrears reduced by nearly £107,000 – lowest figure since 2012/13
  • Empty property rent loss for voids down to 1% – lowest figure since 2013/14
  • 98.2% of repairs completed ‘right first time’ – best ever result
  • 100% of gas appliances being serviced
  • 28 people being supported to find paid employment, through the World of Work scheme – a rise of four on last year.

To find out more click on the links below:

Annual Review 2016/17
Annual Review 2016/17
Annual Review Summary 2016/17
Annual Review Summary 2016/17
Annual Review Summary 2016/17 page 1
Down Load the PDF here
Powered by EasySite™ CMS