Under the Freedom of Information Act 2000 members of the public are entitled to ask Public Bodies for information relating to any aspect of the business not covered by exemption.
If you wish to request information under the Freedom of Information Act you must do so in writing. You can do this by contacting the Customer Relations Team, whose details are available above. You can also e-mail your request, or complete the request form.
When making a request you must include:
1. Your name and a contact address – this can be postal or e-mail.
2. The information you would like (please be as specific as possible)
3. The format you would like the information in – for example, Braille, large print, hard copy or an alternative language. There may be a charge for some other formats such as CD-Rom.
The timescale to provide this information is 20 working days from receipt of a clear and concise request.
Below is the ICO publication scheme: