Ask for the callers ID – don’t accept any excuses for them not having any!

Bogus callers will try to talk their way into your home with a variety of stories; anything from a council officer to a worker for the water board with a believable explanation for needing to enter your home. 

Before you open the door to any caller, check to see who it is first by looking through the window or viewer if you have one, and only open the door when you have the chain on.

Sneak thieves

Guard against sneak thieves by locking the back door before opening the front or visa versa, bogus callers sometimes work in pairs, one caller distracts you whilst their partner sneaks in the other door.

Identification

All St Leger Homes’ staff and anyone working on our behalf will carry identification.  Please make sure you have seen this before letting anyone into your home. 

If you are in any doubt, take the callers name and contact any St Leger office to check their identity - no one will mind or think you are wasting their time.

Always check the identification of anyone calling at your home – remember the saying “if in doubt, keep them out!”

Even when they show you ID, if you’re not comfortable, check with the callers company – get the telephone number from the phone directory not off their ID card, it could be fake

If you are still not comfortable, tell the caller to come back at another time when you can arrange for someone else to be there with you.

Password Schemes

Many companies, including St Leger Homes, operate password schemes – consider joining them. 

Report it!

If you do get a suspicious caller, please report it to the police as soon as you can so that they can warn other people in the area – your neighbour may not check the caller’s identity as thoroughly as you did!

Remember, it’s your home and it’s your right to refuse to let them in

Police general switchboard number 01142 202020