Your Responsibilities
As a tenant, you have a responsibility to care for your home and to undertake some minor repairs yourself.
You are responsible for the following:
- Carrying out internal decoration
- Repair minor damage to plaster, e.g. nail holes or small cracks up to 5mm wide
- Replacing lost keys, gaining access and replacing locks if you get locked out
- Adjusting internal doors where new carpets have been fitted and supplying door-stops
- Replacing light bulbs, fluorescent tubes and starters, lamp holder skirts, pull cords and toggles
- Repairing TV sockets (unless part of communal system)
- Resetting trip switches
- Replacing plugs and chains on baths, basins and sinks
- Replacing toilet seats
- Trying to clear blocked sinks, baths, basins and toilets
- Clearing leaves, litter and so on from gulley traps
- Replacing glass, unless the damage was not your fault
- Replacing clothes lines and re-stringing rotary driers
- Putting up curtain rails, coat hooks and so on
- Replacing ash pans and operating tools
St. Leger Homes will carry out all repairs caused as a result of damage, misuse or negligence but the work will be subject to a charge unless vulnerabilities apply or you have been subject to a crime. You will need to provide your crime reference number when you ring through the repair.
Your Tenancy Agreement will give you further details about your responsibilities as a tenant of St. Leger Homes.
Communal areas
Please report any repairs that are needed to communal areas, including lighting. If you are aware that any damage has been caused deliberately, please let us know so that this can be investigated and, where appropriate, charged to those that caused the damage.
If you have any comments, please contact us or fill in our online Comments Compliments and Complaints Form.