Gas Central Heating Problems
Help us to help
you! Before you ring to report a repair to your gas
central heating, we ask that you carry out a few simple checks:
- Is the gas supply turned
on? Check if other gas appliances, such as your gas cooker, are
- If you have a combination
boiler, is the ON/OFF/Reset select switch in the Heat/Water
position and is the display lit? If not, check that the electricity
to the boiler is switched on.
- Is the timer/programmer
set correctly to Heat/Hot Water?
- Is your room thermostat
set high enough? Turn to maximum to check.
- If you have thermostatic
radiator valves fitted, are they turned up?
- If you have a pre-payment
or token meter, is there enough credit on your meter?
If you have checked all
the above and still can’t get the heating to work, contact
Technical Support Service on 0808 126 3123 or