Servicing your gas fire
The facts
- Gas servicing is free for tenants with appliances that are
installed by St. Leger Homes.
- Servicing your gas will take around 40 minutes per
appliance.
- We are bound by law to carry out an annual gas safety check on
your gas.
- Your appointment will be sent to you through the post but if it
not convenient then please contact St Leger Homes to
rearrange.
Our duty
- We will write to you giving you seven days notice.
- St. Leger Homes will ensure all your appliances are maintained
in a safe condition.
- St. Leger Homes will give you a copy of your gas service record
on the day of the service.
Your duty
- You must let us in to your home to carry out
gas safety checks.
- If you have any doubts about your gas safety,
turn off your gas and contact St. Leger Homes immediately.
- Always keep appointments for our
inspection.
- If you think your gas has not been serviced a
year after installation then contact us immediately.
- Not letting us in to service your gas is a
breach of your tenancy.
Gas leak
If you suspect you have a gas leak in your
home, you should:-
- Turn off the meter at the control valve.
- Open any doors and windows.
- Put out naked flames.
- Not smoke or strike any matches.
- Not turn electrical switches on or off as they cause
sparks.
- Keep people away from the area.
- Not use any phone at your home to report the gas leak.
- Contact TRANSCO emergency freephone number on 0800 111
999.
Top gas tips
- Never use a gas appliance that you suspect may not be working
properly.
- Do not try to alter or repair a gas appliance yourself, contact
St. Leger Homes’ Repairs Contact Centre on 0800 126 3123.
- Never block any vents as this will shut out the fresh air that
your appliance needs to burn safely.
- Check that nothing is blocking outside grills, flues or
airbricks.
- Only use gas appliances for what they were designed for. For
example, do not use a cooker to heat a room.
- Take care when buying second-hand appliances, make sure the
dealer gives you a written guarantee and always ask for a copy of
the user manual.
- You need to ask St. Leger Homes for permission if you
are planning to fit a gas appliance.
- If you have to move your bedroom into your living room with a
gas fire then please contact St. Leger Homes before doing so.
Gas Maintenance and
Servicing
If you would like to know when your
gas or solid fuel fire will be serviced please click here.
Always remember, whenever anyone
comes to your door to always ask for their ID. If you would
like a password from our operative before you give them entry to
your home please ring our servicing team on 01709 858659.
If you want any more information about
gas servicing, please contact St. Leger Homes on 01709 858659
or email gas.servicing@stlegerhomes.co.uk.