Our Service Standards
St Leger Homes of Doncaster aims to provide the highest
levels of customer service. We think it is important that our
customers are aware of the standards we set for ourselves. In this
way you can have confidence in us and can hold us to account if we
fall below the high standards expected.
We monitor our standards and review them every
year. We continually listen to what you tell us and we are
committed to improving our service wherever possible.
We have produced 10 leaflets providing
information about our service standards on a range of topics. All
are available to view or download. by clicking on the leaflet title
below:
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these documents click on the link Download
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Access and Customer
Care
Tenancy and Estate
Management, Anti-Social Behaviour and Neighbour
Disputes
Applying for a Council
House
Delivering Decent
Homes
Empty Property Management
including Allocations to New Tenants
Equality and
Diversity
Involving Tenants
and Residents
Leaseholder Services
Rent Collection and Rent Arrears
Recovery
Responsive Repairs and
Maintenance
We welcome any views or comments you may have about our service
standards you can make suggestions by using the form
below or by email to info@stlegerhomes.co.uk