How can I make a report of nuisance or anti-social
You may contact your Estates Officer direct by telephone using
our Contacts Directory or call into your
local St. Leger office where you can be interviewed in a private
You may also report problems online using our Nuisance & ASB Report Form. once
received an Estates Officer will contact you to discuss the matter
Will you take my complaint seriously?
Yes, your initial complaint will be given a
priority or 'Risk Rating' depending
upon the seriousness of the allegations and all complaints are
dealt with in strict confidence.
Will I need to give my name and address?
Yes, we do prefer you to provide your details
but these are not disclosed to the person you are complaining
Do I need to provide evidence of the
Yes, you will need to supply details of the
nuisance you are experiencing but we can arrange to meet you at a
convenient location to discuss this. You might also be asked to
fill in monitoring forms to record details of the
What action will you take?
In many cases problems and disputes can be
resolved through discussion and Mediation with those involved. If a
problem cannot be resolved there are a range of legal remedies we
can consider for serious and persistent cases of anti-social
behaviour, including Possession Proceedings, Injunctions
Will I be kept informed of what is
Yes, we will report back to you at
regular intervals throughout the progress of your case.
Will other organisations be involved?
Yes, where appropriate we will work with our
partners, such as the Police, Fire Service, Youth Services,
Education Welfare, Environmental Services and Community First, part
of Doncaster Borough Council that provides a range of services in
the local community.
Will I have to act as a witness?
Where legal proceedings are necessary, you
might be asked to be a witness. We will give you all the support we
can and work with other partners, including the Police and
Doncaster Victim Support when appropriate. See our page on
If you have any further questions or concerns
about anti-social behaviour, please contact your local St.
Leger office and ask to speak to your Estates Officer.